Zendesk/UI Developer

Walnut Creek, CA 94596 | Contract

Post Date: 07/26/2018 Job ID: 13578 Industry: Information Technology

Zendesk Developer

Industry: Tech

Duration: 3-6+ Month contract (40 hours onsite required – Flexible on schedule)

Location: Walnut Creek, CA

 

Join Us

Bayside Solutions is an industry-leading provider of staff augmentation and consulting services. Since 2001, we’ ve built our company around a single concept – relationships. We focus on the people we serve. We’ re straightforward, consistent and 100% accountable. We deliver intelligent solutions that help our clients and candidates thrive.

 

The Role

We is looking for a Strong Zendesk (Full Stack) Developer to be part of the production operation Team. This team works very closely with all aspects of client production operation.  We is looking for a talented  Zendesk  Developer to be part of the production operation Team. This team works very closely with all aspects of client production operation. 50% of your responsibilities will be working on various projects integrating Zendesk APIs with new screens that show ticketing information and the 50% of your day will be maintaining and creating new users and access to write queues.

Deliverables
  • Collaborate with a small team to develop integrations for the Zendesk user interface.
  • Provide feedback/guidance to the Product team to help build out business requirements.
  • Work with the Engineering team to implement rest APIs to ensure that integrations work correctly.
  • Develop outside-the-box solutions for new internal requests.

You Have
  • Experience with Zendesk Administration
  • Experience setting up users, macros, reports, custom fields/forms, triggers, automations, and dynamic content
  • Zendesk queue management and workflows
  • Experience with Liquid markup language
  • Integrating third-party APIs using Zendesk' s app framework

Competitive Advantage
  • Experience designing web-based applications using Javascript, JQuery, Bootstrap, Node.js and other libraries.
  • Experience working with multiple teams to develop solutions to complex technical issues
  • Agile/SCRUM experience.
  • Experience with Zendesk APIs and App framework.
  • Knowledge of business tools such as JIRA, GitHub, and Slack.

Jennifer Haden


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