Senior Manager, Store Systems

Dublin, CA 94568

Posted: 01/15/2020 Employment Type: Direct Hire Industry: Information Technology Job Number: 16977

Job Description


The Sr. Manager, Store Systems will manage the Stores applications portfolio (POS, Returns, Payment Applications), through implementation of projects, support as well as liaison with Business customers and internal cross functional IT teams. He/she will lead evaluation, selection, and implementation of solutions to meet business needs in the 5 Year plan. This is a highly visible role with IT executives and directly interfaces with the Business community.


ESSENTIAL FUNCTIONS:

  • Lead, develop and mentor the team

  • Influence strategic direction for Stores front end technologies and roadmap

  • Consult with senior business leadership to align demand with broader strategic IT initiatives

  • Project Delivery: Ensure
    • Detailed project plans are created, covering the entire systems development life cycle, and associated project budgets
    • Requirements are defined accurately
    • Systems are designed/coded or purchased that meet the defined requirements, and that execute efficiently
    • Test plans and training plans are designed and executed successfully
    • Determine a deployment and change management plan in partnership with the Business team
    • Projects are completed on time and under budget and that anticipated business benefits are achieved.

  • Must be able to quickly establish credibility at all levels of the organization including senior-level business executives

  • Manage budget, resources and schedules across multiple projects, internal and system integrator staff. Coordinate with other programs and IT’ s horizontal services

  • Identify, manage and communicate issues, risks and dependencies to project stakeholders and sponsors

  • Help maintain and evolve the IT applications roadmap and drive strategic recommendations

COMPETENCIES:

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

  • At least 10 years’ experience managing and supporting IT systems, processes or capabilities within a Fortune 500 or similar IT environment

  • Bachelor’ s Degree or equivalent years of experience

  • At least 5 years’ experience implementing large scale store projects including but not limited to areas such as POS, Returns, Payment Applications, etc. in a program management capacity

  • Experience managing teams over 20 FTEs, including subcontractors and offshore resources

  • Demonstrated ability to anticipate and handle critical situation, negotiating solutions and resolving conflicts with customers, IT partners and vendors

  • Demonstrated ability to execute basic financial analysis, such as estimating, managing cash flow and ROI

  • Ability to manage program budgets of $10M

  • Demonstrated ability to manage staff remotely, across multiple time zones

  • Strong communication skills, both written and verbal, and able to work effectively with VP and above executives

  • Leadership skills: able to influence others to the desired outcome, supervise and inspire team members

  • Some travel may be required

PREFERRED QUALIFICATIONS:

  • Working knowledge of store applications such as POS, Returns, Payment Applications, Inventory Applications, etc.

  • Experience with a major retailer

Meet Your Recruiter

Ashley Wittmer

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