Scientific Technical Support Associate

Cupertino, CA | Contract-to-Hire

Post Date: 06/06/2017 Job ID: 11314 Industry: Clinical & Scientific

Bayside Solutions is seeking a Scientific Technical Support Associate to be a part of our partner’ s team in the San Francisco South Bay Area. This is an opportunity for candidates with laboratory experience wanting to utilize their knowledge in life science outside of a research setting towards the marketing side of a biotech company.

Our partner’ s culture is professional and hard working. They foster longevity and stability within their organization.

Our Company Bio:  Bayside Solutions was founded in 2001, Bayside was recognized as one of the fastest growing professional staffing companies in Northern California. The numbers tell the story: We have close to a 100% client retention rate, 700% growth in four plus years and over 95% repeat business. Our dedication to building partnership relationships with both our clients and our recruits is the key to our phenomenal success.

You can find additional information on our company website at

Scientific Technical Support Associate

Job Benefits:
  • An opportunity to join a patient-focused organization that is driven to develop and commercialize novel drugs for treating rare diseases
  • Work for a company that is local to the bay area and recognized as a leader of innovation
  • Competitive compensation commensurate with experience
  • This position is eligible for medical, vision, dental benefits, paid sick time, and 401K

Summary of Responsibilities:
  • Support marketing department for current and developing projects
  • Receive incoming calls from customers and resolve/advise on any issues/complaints
  • Represent the company at trade shows, conferences, and events
  • Serve as primary contact for website maintenance
  • Lead training workshops and webinars

Required Qualifications:
  • BA/BS in Biology, Chemistry, or other Life Science related field mandatory
  • Must be able to travel domestically within the continental United States to trade shows
  • Experience in a scientific laboratory (academic/industry) working with laboratory equipment and benchtop techniques
  • Experience in a technical or customer support role a plus
  • Must have proficiency with telephones/headsets while operating a computer
  • Strong customer service and attention to detail
  • MS Office Suite

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