Network Technician II

Concord, CA | Contract-to-Hire

Post Date: 06/15/2017 Job ID: 11371

Network (VoiP/Video) Technician

Industry: Health Care

Duration: Contract to Hire

Location: Concord, CA

Interview Process: Phone, Onsite


The Role

You will be supporting the (HCIN) Health Care Interpreter Network team for all of the deployment and installation of the medical interpretation devices, whether on carts or wall-mounted.  These currently number about 500 in our hospital/health centers facilities.

We Have:
  • Responsible for troubleshooting our client’ s network systems, including working closely with the network group on Wi-Fi connectivity and bandwidth issues.
  • Maintain the equipment by visiting, on a rotating basis, every clinic and department to assess whether the video units are meeting expectations and functioning properly.
  • Assist with installation, maintenance and deployment of the video interpreter phones for the employees and supports breakdown and set up the system; including pc and the video interpretation equipment, headsets, etc.
  • Well organized and can clearly communicate effective to colleagues and customers.
  • Provides excellent customer service and effective technical troubleshooting
  • Understanding of teleconferencing devices.

You Have
  • Associate’ s degree from an accredited college or university in computer science or related field.
  • 2+ years of experience performing and/or coordinating information systems support and equipment installation duties which included responsibility for troubleshooting and resolution of network problems.
  • Experience configuring devices on the network
  • Video conferencing experience working with Cisco (Tandberg Corp.) software, and CUCM or similar application remote tool for VoIP phones.
  • Basic technical troubleshooting skills
  • Ability to communicate effectively with staff and vendors
  • Flexible, willing to travel throughout the client various sites (Must have valid driver license)
  • Ability to create network documentation (Visio, Excel)
  • Ability to work in a team environment

Your Competitive Advantage:
  • Any one of these certification preferred: Cisco Certified Network Associate (CCNA), Juniper Networks Certified Internet Associate (JNCIA), or CompTIA Net+
  • Healthcare experience
  • Military experience


Bobby Arbabi

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