Desktop Technician 3

San Ramon, CA | Contract

Post Date: 10/09/2017 Job ID: 12082 Industry: Information Technology

Desktop Support Technician

Industry: Financial Services

Location: San Ramon, CA

Job Duration: 12 months contract

Interview Process: Phone, Onsite

 

Join Us

Bayside Solutions is an industry-leading provider of staff augmentation and consulting services. Since 2001, we' ve built our company around a single concept - relationships. We focus on the people we serve. We' re straightforward, consistent and 100% accountable. We deliver intelligent solutions that help our clients and candidates thrive.

 

About Our Client

A well-established financial service client in the East Bay.

 
The Role

Our client is seeking a Desktop Technician to be responsible for the remote installation, configuration, and administration of Windows desktops. Handle all support requests via phone and remote desktop access.

 

We Have
  • Assist in the software and hardware life cycle management processes including research, packaging, quality assurance, and deployment preparation.
  • Set up new users, including desktop configuration, email accounts, ldap accounts, VPN accounts.
  • Support employees, both local and remote, with desktop issues, account issues, and access to various internal services.
  • Troubleshoot software issues on employee’ s desktops/laptops.
  • Some off hours support may apply.

 

You Have:
  • Associate' s degree in a technical field such as computer science, computer engineering or related field required.
  • At least 5+ years of experience supporting Windows environment
  • Knowledge of Windows OS.
  • Experience with VMware / virtualization and Thin Apps
  • Strong knowledge with Active Directory
  • Work with Architecture & Engineering to develop strategies needed to support the VDI (virtual desktop Infrastructure) environment and user interactions.
  • Experience troubleshooting desktop issues as well as mobile devices.
  • White glove customer service interacting with both IT and Business groups
  • Perform ad hoc duties as assigned.

 

Kevin Le
Technical Recruiter

I am a Technical Recruiter with 3+ years in the Staffing industry. What I love most about my job is working with people to understand their career goals and motivations. "Work hard, play hard" is my motto at Bayside Solutions and when I am not matching candidates with exciting opportunities, I am out lifting heavy weights, being a Golden State Warriors fan, or spending family time with my beautiful daughter and wife. I am optimistic that relationships (new and old) can develop into new opportunities. Worst case scenario, we share the best burger joint in our respective towns and move on. Shout out to Athens Burgers!

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